(248) 418-0986

sung@shieldmh.com

Mon - Fri : 7:00am-3:30pm

SMH Logistics Privacy Policy

Effective Date: April 1, 2024

Last Updated: April 1, 2024

Welcome to SMH Logistics. We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

  • Identifying Information: We collect personal details such as your name, email address, phone number, and postal address when you sign up for our services, request a quote, or interact with our customer support.
  • Transactional Data: Details of transactions you carry out through our services, including logistics details, shipping information, and financial information such as credit card numbers.
  • Account Details: Information required to create and maintain an account with us, such as a username and password.

b. Non-Personal Information

  • Log Data: When you access our services, we may automatically collect information sent by your browser or device. This may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our site you visit, the time and date of your visit, the time spent on those pages, and other statistics.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How We Use Your Information

a. To Provide and Maintain Our Service: We use your information to operate, maintain, and provide to you the features and functionality of our services, including logistics management, order tracking, and fulfillment.

b. Communication: We use your information to communicate with you about your account or services, including customer support and responding to your inquiries.

c. Improvement of Services: We use the information to understand and analyze how you use our services in order to improve functionality and user experience.

d. Marketing: We may use your information to send you promotional messages and marketing about new products, features, or services that we believe may be of interest to you.

3. Sharing of Information

a. With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our service, to contact you.

b. For Business Transfers: If SMH Logistics is involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

c. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Security of Your Information

We prioritize the security of your data and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. International Transfer of Information

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

6. Your Privacy Rights

You have certain rights regarding the personal information we hold about you. These may include the right to access, modify, or delete the information we hold about you. You can exercise these rights by contacting us directly.

7. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: sung@shieldmh.com
  • Phone: 248.418.0986
  • Postal Address: 4280 N. Atlantic Blvd Auburn Hills, MI 48326

By using our services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.